Managed IT Plans
Help desk, monitoring, patching, endpoint support, vendor coordination, and documentation.
Capabilities Brief
Managed IT, security, advisory, and AI for established operations.
A concise overview for nonprofit, association, and established-organization leaders comparing support models, security expectations, and advisory needs.
At A Glance
What ETTE provides as one operating partner.
Security & Risk
Identity, endpoint, email, web, backup, awareness, GuardRail reporting, and Virtual CISO when needed.
Cloud, Productivity & Backup
Productivity platforms, identity and access, backup, monitoring, and managed servers where needed.
Strategic Advisory & AI
Virtual CIO, lifecycle planning, vendor guidance, AI Foundations, AI Depth, and later-stage Build.
Best Fit
For teams that need maturity without bloat.
ETTE is built for nonprofits, associations, and businesses that need a more mature IT partner without building a large internal department.
Nonprofits
Mission-first teams managing donor, client, program, grant, finance, and board obligations.
Associations
Member-driven teams balancing AMS, member portals, dues, events, committees, and board reporting.
Businesses
Private businesses ready for steadier support, stronger security, and documented operations.
Co-Managed Teams
Organizations with internal IT leadership that need added capacity, coverage, or specialist support.
First 90 Days
What the first phase usually establishes.
1
Discover
Systems, users, vendors, licenses, access, risks, and support history.
2
Document
Environment records, support runbooks, owners, and critical dependencies.
3
Stabilize
High-priority access, backup, patching, endpoint, email, and identity issues.
4
Report
Plain-language view of health, security posture, open actions, and priorities.
5
Plan
Roadmap, budget considerations, lifecycle needs, and project sequencing.
Common Buyer Questions
What leaders usually need before a proposal.
What is included?
Managed support, documentation, monitoring, patching, security baseline, backup, reporting, and strategic guidance depending on plan.
How is security handled?
As a managed baseline first, with Virtual CISO available when governance, auditors, evidence requests, or vendor-risk work require leadership.
How does AI fit?
Foundations defines the path, Depth supports organization-wide implementation, and Build is reserved for later-stage agentic or custom work.
How is pricing scoped?
Managed IT is per-user pricing that scales with headcount — no hard seat minimum. Advisory, Virtual CISO, and AI are scoped separately by cadence, deliverables, and level of involvement.
Credentials & Past Performance
The record behind the brief.
Since 2002
Founded and headquartered in Washington, DC; a minority-owned firm serving nonprofits, associations, and businesses nationwide for over 20 years.
Certified Engineers
Senior engineers carry CISSP and CISA certifications, working from shared documentation across an Americas-based team.
Decade-Long Clients
Named client relationships measured in decades, including a 10+ year partnership with the Society for Public Health Education (SOPHE). Read testimonials.
Documented Work
Dated, metric-backed case studies: a 17-day managed IT transition and a 2.38 TB SharePoint migration, among others.